MB Smart Basics

MB Smart, developed by Moises Homsany, is an affordable filter designed to block apps, whitelist sites, and offer full website filtering and app categorization. It also includes advanced filtering options like image and text filtering through the MB Pro.

Customer privacy is our top priority, this filter does not have access to user data, passwords, or any personal information.

MB Smart is compatible with:

✅ Android

✅ iOS

✅ Mac

✅ Chromebook

Pricing

Basic Plan: $12 Quarterly. $46 Yearly.

Pro Plan: $19.50 Quarterly. $75 Yearly.

(Android and iOS ONLY) Block All: Free

Refund Policy

Except as expressly stated in the Terms, all fees are non-refundable, including cases of termination, cancellation, or non-use of the Software.

https://landing.mb-smart.net/terms-services/#terms

Customer Support

Customers can make requests through the MB Smart app on their devices.

All other customer support must be done via email through their MB app - this is how we can keep the price low.

TAG Members Support

For support, TAG staff can use the MB Smart channel on Slack. Slack Support Hours:

Sunday - Thursday: 07:30 AM - 10:30 PM (EST).
Friday: 08:00 AM - 4:00 PM (EST).

Customer Email Support

Sunday - Thursday: 09:00 AM - 6:30 PM (EST).
Friday: 09:00 AM - 4:00 PM (EST).

Customer Portal

Customers can remotely access the MB Smart Customer Portal from any device to request changes to their account
This also allows parents to control change requests for their children's devices.
To access the portal, go to http://customer.mbsmartservices.net/ and enter the Account ID and PIN.
After manually entering your Account ID and PIN the first time, save the new link as a bookmark. This way, you can easily return to the same account the next time without entering your "Account ID" again.
Important !! At least one mail application must be open on the device to contact support or the TAG office.

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