Airplane Wi-Fi Button on iOS

Everything You Need to Know About the "Airplane Wi-Fi" Button on iOS

This button allows the device to connect to Public Wi-Fi, available for iOS 16.5+ when using Auto DNS only.

Note:

• Activating this feature temporarily turns off the DNS.

• An email will be sent to the "security email" listed on the account when used.

How to Activate This Feature:

• Ensure the security email address is different from the default email listed in the account.

  • Tip: Add a period to the first part of the email address to make it "different" or use a parent's email address for a child’s account.

  • MB Portal:

    • Go to the Info tab and set a security email.

    • Go to the Main tab, find Airplane Wi-Fi Button (beta), and turn it ON.

How to Use This Feature:

• Before Takeoff:

  • While still on the ground and with reception, open the MB smart app.

  • Click on the "Airplane Wi-Fi" button. Do this at a point when you are ready to stop getting reception but before takeoff.

• Activate Airplane Mode:

  • When the timer finishes counting down, activate "Airplane Mode" in your phone's settings.

  • Leave the device in Airplane Mode.

• During the Flight:

  • Connect to the airline's Wi-Fi using the required captive portal.

  • Once connected, the filter will revert to its regular settings.

Important:

Please ensure to relay this information to the customer clearly to avoid frustration.

https://taghelp.slack.com/files/U03R7GFJY4U/F072T71ESJF/rpreplay_final1713148526.mp4